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Cloud Engineering
We combine Cloud Engineering with Service Management best practices to create your Managed Cloud Service
Cloud infrastructure Management
Application Management
What our
customers say
“Outsourcing our AWS cloud management to Umanova is a great experience in terms of response time and technical expertise. We benefit from their dedicated and efficient support and trust them for future collaboration”
IT Manager World leading Commodities Trading Company
“As an extension of our internal IT team, we work with Umanova for our Azure cloud Infrastructure management. We are fully satisfied with their nearshoring approach to outsourcing”
IT Manager of Leading Retail Business Company
“Working with Umanova’s Infrastructure Management team has been a great experience over time. We  look forward to extending this successful collaboration for many years to come”
IT Manager of Fortune 100 Flavour and Fragrances Company
For confidentiality reasons we do not disclose our customers and management contacts on the web. Please contact us for detailed use cases and verification of testimonials on an individual basis
Cloud infrastructure Management
Umanova’s Cloud Infrastructure Management service helps to manage the cost, performance and security of any public cloud infrastructure including Amazon Web Service, Microsoft Azure, Google Cloud, as well as any private cloud provider. 
The following services are available at a flat rate per month:
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Setup:
Cloud infrastructure setup, installation of software
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Configuration:
Hardware and software configuration
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Active Monitoring:
Continuous, proactive monitoring of your cloud infrastructure, instant alerts on email and mobile
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Cost & Performance Optimization:
Reduce monthly cost for cloud infrastructure and maximize performance
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Support Changes:
Add/remove resources (servers, storage, software) in the environment as needed
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Security:
Constantly monitor for security threats and fix them right away
Scheduled
Maintenance
Centralited
Management
Simplified
Billing
Managed
Services
Remote
Support
ProActive
Support
Monitoring
Application Management
Umanova’s Software Maintenance and Change services are based on the Atlassian ALM Software suite. 
Together we define the dedicated team and integrate seamlessly with your Business-IT operations, third party providers and corporate governance.
The following services are available 24/7 or according to your operational needs:
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SLA driven response times
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Root cause analysis and working on preventing recurrent problems
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Creating FAQ’s on an ongoing basis
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Building tailored support processes
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ITIL Service Management processes
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User Experience Feedback for changes and improvements for future releases based on first hand client interactions
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Compliance and enforcement to stop data leaks and mitigate other security risks
DashboardsOperativeTestDevelopPlanManagement 
Report
Customer 
Feedback
Define
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